Privacy Policy | Digiwiz Academy
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Privacy Policy

How Digiwiz Academy collects, uses, and protects your personal information.

Last updated: 30 June 2026  |  Effective: 30 June 2026

This Privacy Policy explains how Digiwiz Academy, operated by Digiwiz Media LLP (registered 19 April 2023), Lower Parel, Mumbai, Maharashtra, India, collects, uses, and protects personal information you provide when using our website at digiwizacademy.com or when enrolling in our SAT or IELTS coaching programs.

By using our website or submitting any form, you agree to the practices described in this policy. Please read it carefully before providing any personal information.

1. Information we collect

Information you give us directly

  • Name, email address, and phone or WhatsApp number when you book a free demo class or contact us
  • Student details such as grade, age, country, time zone, and target score when you submit a demo request
  • Messages and queries you send through our contact form
  • Practice material requests, including which subject papers you have asked for

Information collected automatically

  • Basic usage data such as pages visited and time spent, collected through cookies or similar technologies if analytics are enabled
  • Your IP address and browser type, collected automatically by our hosting provider
  • No payment information is collected on this website. All payments, if applicable, are handled separately and never stored on our servers

2. How we use your information

We use the information you provide only for the following purposes:

  • To respond to your demo class request and schedule your free session
  • To reply to your contact or enquiry messages
  • To send free practice material you have specifically requested
  • To communicate about your coaching program if you enroll
  • To send WhatsApp updates about class progress to parents or guardians who have opted in
  • To improve our website and services based on general usage patterns

We do not use your personal information for any automated decision making, profiling, or targeted advertising.

3. How we share your information

We do not sell, rent, or trade your personal information to any third party. We may share information only in the following limited circumstances:

  • With our tutors, solely to the extent necessary to deliver your coaching sessions
  • With service providers who help us operate our website, such as our hosting provider or email platform, under strict data protection agreements
  • With Zoom or Google Meet, as required to conduct online classes, subject to their own privacy policies
  • Where required by law or a valid legal process

4. Data retention

We retain your personal information for as long as necessary to provide our services or as required by applicable law. If you are a coaching student, we retain records of your enrollment and progress for up to three years after your last session. Enquiry data from people who did not enroll is retained for up to 12 months. You may request deletion of your data at any time by contacting us.

5. Cookies

Our website may use cookies for basic functionality and, if analytics are active, for aggregate usage reporting. We do not use advertising or tracking cookies. You can control cookie settings through your browser. Disabling cookies will not affect your ability to read or use this website, though some features may behave differently.

6. Your rights

Depending on your location, you may have the right to:

  • Access a copy of the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for communications you previously agreed to receive
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at Digiwizacademy@gmail.com. We will respond within 30 days.

7. Children

Many of our students are minors (under 18). We collect student information solely for the purpose of delivering coaching, and only with the knowledge and involvement of a parent or guardian. We do not knowingly market directly to minors. If you believe we have collected information about a child without proper parental consent, please contact us immediately and we will delete it.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we will notify you promptly if we become aware of a breach that affects your data.

9. Third party links

Our website contains links to third party platforms including Zoom, Google Meet, and social media profiles. We are not responsible for the privacy practices of those platforms and encourage you to review their own privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any change constitutes acceptance of the updated policy. We will not materially reduce your rights under this policy without providing notice.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: